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Customer Support Hours of Operation:

Monday-Friday 8am-5pm PST

Note: Inquires submitted during non-operational days/hours will not be reviewed or be responded to until our next business day. If you have any concerns regarding billing, we advised that you contact our billing support team. The phone number can be found in your "My Subscriptions" tab via account settings.
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Communicating With Members (9)
Communicating With Members
Buddy list
▸ How many buddies am I allowed to have in my Buddy Network?
Free accounts can receive buddy requests however, only premium memebers are... Show More
▸ What is a buddy list?
Your Buddy Network is a list of your friends on the website. Your buddies are... Show More
▸ How do I unblock a buddy?
After logging into your account, select "Buddies" from the top menu bar, and... Show More
▸ How do I move buddies within my list?
To ensure that you are managing your buddies properly, please hover the... Show More
▸ How do I request a Buddy?
Your Buddy Network is a list of your friends on the website. Your buddies are... Show More
▸ Can I send a message with my Buddy Request?
Yes, once you click on Add Buddy, you are given the option to send a message... Show More
▸ Why send a note with my Buddy Request?
We suggest that you send a note with your Buddy Request because you only have... Show More
▸ Do I have to send a note in my Buddy Request?
No, your Buddy Request will be sent if you choose not to add a note. We do... Show More
▸ How do I approve Buddies?
Please follow the steps below to approve buddies: 1. Log into your site... Show More